Customer User Manual

1. 1 Click on the "Register" link on the login page
2. 2 Fill in your personal information (First Name, Last Name, Email, Password)
3. 3 Accept the terms and conditions
4. 4 Click "Create Account"
5. 5 You'll be redirected to login with your new credentials

1. 1 Visit the A.N.G GARDEN website
2. 2 Click the "Login" button in the top navigation
3. 3 Enter your email address and password
4. 4 Click "Login"
5. 5 You'll be logged in and redirected to the home page

The main navigation bar at the top of every page contains:

• A.N.G GARDEN Logo: Click to return to the home page from anywhere
• Home: Navigate to the main landing page
• Shop: Browse all available products
• About: Learn more about A.N.G GARDEN
• Profile Icon: Access your profile, settings, and logout option
• Notification Bell: View order updates and messages
• Heart Icon (Wishlist): View your saved favorite items
• Shopping Cart: View your current cart items

The Home Page is your entry point to A.N.G GARDEN. It showcases:

• Featured Categories: Quick access to popular plant categories (Vegetables, Flowers, Herbs, etc.)
• Featured Products: Highlighting our best-selling and new products
• Testimonials: Read reviews and feedback from our satisfied customers
• Quick Navigation: Easy buttons to explore the shop, learn about us, or contact support
• Hero Banner: Eye-catching displays of seasonal products and promotions

The Shop Page allows you to browse and discover our complete product catalog:

• Search Bar: Find specific products by name or keyword
• Category Filter: Filter products by category (Vegetables, Flowers, Succulents, etc.)
• Price Filter: Set a price range to find products within your budget
• Rating Filter: View only highly-rated products
• Availability Filter: Show only items that are currently in stock
• View Toggle: Switch between grid view and list view based on your preference
• Sorting Options: Sort by price, popularity, newest, or rating

When you click on a product, you'll see detailed information:

• Product Images: High-quality photos of the plant from multiple angles
• Product Description: Detailed information about the plant, care instructions, and benefits
• Product Variants: Choose from different sizes, colors, or pot types if available
• Add to Cart: Select quantity and add the product to your shopping cart
• Add to Wishlist: Click the heart icon to save items for later
• Customer Reviews: Read feedback from other customers
• Rating Display: See the product's average rating and review count
• Stock Information: Check if the item is in stock and available

Learn more about A.N.G GARDEN on the About page:

• Shop History: The story of how A.N.G GARDEN started and evolved
• Mission: Our commitment to providing quality plants and excellent service
• Vision: Our goals for making gardening accessible to everyone
• Values: The principles that guide our business (Quality, Sustainability, Customer Focus)
• Location Map: Interactive map showing our physical location
• Contact Form: Quick way to reach out with questions or inquiries

Our comprehensive guide to help you care for your plants:

• Plant-Specific Tips: Care instructions for different types of plants
• Watering Guide: How much and how often to water your plants
• Sunlight Requirements: Information about light needs for various plants
• General Gardening Guides: Beginner-friendly gardening tips and tricks
• Seasonal Advice: Specific guidance for different seasons
• Pest & Disease Prevention: How to keep your plants healthy and protected
• Contact for Assistance: Option to message us for personalized plant care advice

Quick answers to common questions about our service:

• Ordering Questions: How to place orders, payment methods, and policies
• Delivery Information: Delivery areas, fees, and timing
• Return & Refund Policy: How to return items or request refunds
• Product Questions: Information about plant varieties and care
• Account Management: How to manage your account and settings
• Customer Support Info: How to get in touch with our team
• Search & Filter: Find answers quickly with the FAQ search function

Save your favorite items for later:

• View Wishlist: See all items you've marked as favorites
• Add Items to Cart: Move wishlist items directly to your shopping cart
• Remove Items: Delete items you no longer want from your wishlist
• Organize Your Wishlist: Keep track of plants you want to purchase
• Persistent Storage: Your wishlist is saved and accessible anytime you log in
• Quick Access: Use the heart icon in the navigation bar to view your wishlist

Manage your shopping cart before checkout:

• View Cart Items: See all products you've added with quantities and prices
• Update Quantity: Increase or decrease the quantity of each item
• Remove Items: Delete products from your cart
• Price Summary: View subtotal, shipping fee, and total cost
• Apply Discounts: Enter promotion codes if available
• Continue Shopping: Return to the shop to add more items
• Proceed to Checkout: Click the checkout button to finalize your order
• Cart Persistence: Your cart is saved when you log out and restored when you log back in

Complete your purchase with our simple checkout process:

• Review Order Summary: See all items you're purchasing with final prices
• Shipping Address: Select or add a delivery address
• Choose Shipping Method: Pick from available delivery options and delivery fees
• Payment Method: Select your preferred payment method (Cash on Delivery or On-hand Payment)
• Order Notes: Add any special instructions for your order
• Place Order: Click to finalize and submit your order
• Order Confirmation: Receive confirmation with order number and details

Stay informed about your orders and account updates:

• Order Status Updates: Receive notifications when your order is processed, shipped, or delivered
• Order History: View a complete timeline of all your past orders
• Order Details: Click on any order to see complete details and tracking information
• Write Reviews: Leave feedback for completed orders
• Message Notifications: Get alerted when you receive new messages from customer support
• Notification Badge: The bell icon shows how many unread notifications you have
• Mark as Read: Dismiss notifications after viewing them

Communicate with our customer support team:

• View Conversations: See all your conversations with customer support
• Send Messages: Ask questions or discuss order-related issues
• Receive Responses: Get timely replies from our admin/support team
• Message History: Access the complete conversation history for reference
• Real-time Updates: See new messages as they arrive
• Attachments: Share images or documents if needed
• Conversation Organization: Messages are organized by conversation thread

Manage your personal account information:

• Update Personal Information: Edit your first name, last name, email, and phone number
• Manage Addresses: Add, edit, or delete multiple shipping addresses
• Set Default Address: Choose which address to use by default for orders
• Change Password: Update your password for account security
• View Account Status: Check your account details and information
• Privacy Settings: Control your account privacy and notification preferences
• Logout: Securely sign out of your account

• Always check the plant care guide before purchasing to ensure you can provide proper care
• Use the wishlist feature to save items you're considering and compare before buying
• Read customer reviews to learn about other people's experiences with products
• Keep your profile information up-to-date for accurate order delivery
• Check the FAQs section for quick answers to common questions
• Use the search and filter features to find exactly what you're looking for
• Contact us via messages if you need personalized plant care advice
• Track your orders through the notifications page to stay informed
• Leave reviews for completed orders to help other customers make decisions

We're here to help! If you have any questions or encounter any issues, here's how to reach us:

• Messages Page: Send us a message directly through the platform
• Contact Form: Use the form on the About page to get in touch
• Phone: Call us at 0913-987-3454
• Live Chat: Get instant assistance through our messaging system
• FAQs: Check our FAQ section for immediate answers
• Plant Care Guide: Refer to our comprehensive guides for plant-related questions

Our customer support team is available during business hours and will respond to your inquiries as quickly as possible!