Frequently Asked Questions

Find quick answers to common questions about our plants and services

We're here to help you grow!

🚚 Ordering & Delivery

📦 What are your delivery areas and fees?

We deliver nationwide and the fee depends on how far the delivery location is to the physical store. We carefully package all plants to ensure they arrive healthy and secure.

How long does delivery take?

Standard delivery takes about 1-3 business days within Batangas range. The period of delivery still depends on the delivery location or area.

📝 Can I cancel my order after I placed it?

Only our admin can cancel orders. If you want to request a cancellation, please message/call us at 0913-987-3454 and state your reason for cancellation.

💳 Payment & Pricing

💰 What payment methods do you accept?

For now, we only offer the following payment methods:

Cash on Delivery (COD) – for all orders that will be delivered.
On-hand Payment – for orders that will be picked up in person.

We are continuously improving our system, and soon we will be adding convenient online payment options like GCash, and other secure digital methods for better efficiency and customer experience.

🏷️ Do you offer discounts?

Yes, we do offer discounts—especially when we run promotions or special deals.

There are times when we give price drops, seasonal promos, or limited-time offers depending on availability and ongoing campaigns.

Make sure to check our page regularly to stay updated on our latest discounts and promos!

🌱 Plant Care & Maintenance

💧 How often should I water my plants?

Watering frequency depends on the type of plant:

Indoor Plants: Water once a week or when the topsoil feels dry.
Outdoor Plants: Water 2–3 times a week, depending on sunlight and heat.
Succulents: Water every 2–3 weeks; allow soil to fully dry between watering.

Always check the soil moisture first—overwatering is a common cause of plant stress.

☀️ What's the best lighting for indoor plants?

Most indoor plants thrive in:
Bright indirect light (near east-facing windows)
Medium light (near north-facing windows)
Low-light plants: Snake plants, ZZ plants, Pothos
Bright light plants: Succulents, Herbs, Flowering plants
Avoid direct afternoon sun which can burn leaves

🐛 How do I deal with plant pests?

Common solutions for plant pests:
Neem oil spray - Effective for most insects
Insecticidal soap - Great for aphids and mites
Isolate affected plants immediately
Maintain proper humidity and air circulation
Visit our Plant Care Guide for detailed pest control tips!

📌 Others

📞 How can I contact customer service?

We're here to assist you! You can reach our customer service through:

Phone: 0913-987-3454
Email: anggarden2020@gmail.com
Facebook/Messenger (Official Page)
Visit us in person: Sitio 2, Barangay Magahis, Tuy, Batangas

Business hours: Monday–Saturday, 8:00 AM – 6:00 PM

Still Have Questions?

Our plant experts are here to help you with any gardening questions. We love helping your plants thrive!